SALARY LEVEL : A basic salary of R138 345 - R162 963 per annum (Level 6). In addition, a range of competitive benefits are offered. 

CENTRE : Eastern Cape: Lady Frere (2 post)

REF NO :  HRMC 68/13/4a 

CENTRE : Eastern Cape: King Williams Town (1 post)

REF NO :  HRMC 68/13/4b 

CENTRE : Eastern Cape: Humansdorp (1 post)

REF NO :  HRMC 68/13/4c 

CENTRE : Eastern Cape: Queenstown (1 post)

REF NO :  HRMC 68/13/4d 

CENTRE : Eastern Cape: Maclear (1 post)

REF NO :  HRMC 68/13/4e 

CENTRE : Eastern Cape: Port Alfred (1 post)

REF NO :  HRMC 68/13/4f 

CENTRE : Eastern Cape: Aliwal North (1 post)

REF NO :  HRMC 68/13/4g 

CENTRE : Eastern Cape: Butterworth (1 post)

REF NO :  HRMC 68/13/4h 

CENTRE : Gauteng Local Office: Akasia (1 post)

REF NO :  HRMC 68/13/4i 

REQUIREMENTS:

• A Grade 12 Certificate with relevant experience in a customer service environment
• A tertiary qualification at NQF level 6 will be an advantage
• Proven client focus and orientation experience
• Sound interpersonal skills
• Honesty and integrity
• Basic Computer literacy and Numeracy
• Good written and verbal communication skills
• Willingness to work extended hours including overtime weekends and shifts are critical
• Applicants appointed to work in Mobile Units may be exposed to environmental factors (rain, sun, cold etc)
• Preference will be given to candidates from the local area where the position and/or office will be based. 

DUTIES: 

The successful candidate will be responsible for, amongst others, the following specific tasks: 

• Serve as a direct point of contact for clients
• Assist clients in completing application forms and verifying that they are filled in appropriately in accordance with DHA requirements, standards and guideline
• Execute Civic Services Front Office application processes
• Resolve problems or complaints within scope of the work area
• Assist with any duties required by management in the quest for client service excellence
• Provide highest level of prompt and friendly client service
• Render services in mobile units where required
• Ensure and assist with the rolling and capturing of Finger-prints
• Update the Track and Trace system
• Receive and sort enabling documents
• Serve as a point of contact for clients
• Assist with the verification and processing of clients application forms in accordance with DHA requirements, standards and guidelines
• Execute Civic Services back office application processes.

ENQUIRIES : 

Eastern Cape: Mr L Jama. Tel: (043) 604 6406

Gauteng: Ms M Kau/ T Monyeki, Tel No; 011 242 9000

APPLICATIONS : Kindly ensure that the relevant reference number is quoted and applications are directed to the relevant province as indicated below: 

Eastern Cape Province:

Postal address: Private Bag X 7413, King Williams Town, 5600

Physical address: 11 Hargreaves Avenue, King William’s Town, 5600  

Free State:

Physical address: Postal address: P.O Box 12262 Brandhof 9324

Physical Address: 40 Victoria Road Willows Bloemfontein 9301

Gauteng: 

Postal address: Private Bag X108, Braamfontein, 2017, 

Physical address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street,

Braamfontein, 2017

Limpopo Province: 

Postal address: Private Bag X9517, Polokwane, 0700

Physical Address: 89 Biccard Street, Polokwane, 0699

Mpumalanga

Postal Address: Private Bag X11264, Nelspruit, 1200,

Physical Address: 2nd Floor, Bateleur Building 16 Nel Street, Nelspruit, 1200.

Northern Cape Province: 

Postal address is: Private Bag X6073 Kimberley 8300, 

Physical address: 2nd Floor, ABSA CBD Building 69 Du Toit Span Road

Kimberley, 8300