The Department of Home Affairs is waging war against long queues!
The Department of Home Affairs is waging a war against long queues. As such we are introducing the Branch Appointment Booking System or BABS.
Citizens are encouraged to make use of the online booking system because in the near future, selected Home Affairs offices will process smart ID and passport applications only for clients who have booked an appointment through the Branch Appointment System.
Pre-booked clients will be serviced at dedicated counters. To book an appointment, visit www.dha.gov.za and click on BABS. It’s quick and easy.
The appointment booking system is one of the many strategies that we have introduced to fight the long queues.
Available at the following offices:
Province |
Office/Branch |
EASTERN CAPE |
|
FREE STATE |
|
GAUTENG |
|
KWAZULU NATAL |
|
LIMPOPO |
|
MPUMALANGA |
|
NORTHERN CAPE |
|
NORTH WEST |
|
WESTERN CAPE |
|
FREQUENTLY ASKED QUESTIONS:
- Full name and surname
- Cell phone number
- Email address (optional)