CLOSING DATE: 29 November 2013
SALARY LEVEL: A basic salary ofR138 345 - R162 963 per annum (Level 6). In addition, a range of competitive benefits are offered.
CENTRE: Free State: TH: Jacobsdal (1 post)
REF NO: HRMC 119/13/7a
CENTRE: Gauteng: Medium Office: Randfontien (1 post)
REF NO: HRMC 119/13/7b
CENTRE: Gauteng: Medium Office: Randburg (1 post)
REF NO: HRMC 119/13/7c
CENTRE: KwaZulu-Natal: Medium Office: Hluhluwe (1 post)
REF NO: HRMC 119/13/7d
CENTRE: KwaZulu-Natal: Medium Office: Vryheid (1 post)
REF NO: HRMC 119/13/7e
CENTRE: KwaZulu-Natal: Medium Office: Ethekwini (3 posts)
REF NO: HRMC 119/13/7f
CENTRE: KwaZulu-Natal: Medium Office: Ladysmith (1 post)
REF NO: HRMC 119/13/7g
CENTRE: KwaZulu-Natal: Medium Office: Dundee (1 post)
REF NO: HRMC 119/13/8h
CENTRE: KwaZulu-Natal: PSP KwaNgwanase (1 post)
REF NO: HRMC 119/13/7i
CENTRE: KwaZulu-Natal: Medium Office: Nkandla (1 post)
REF NO: HRMC 119/13/7j
CENTRE: KwaZulu- Natal: Medium Office: Mtubatuba (1 post)
REF NO: HRMC 119/13/7k
CENTRE: Limpopo: Medium Office: Nebo (1 post)
REF NO: HRMC 119/13/7l
REQUIREMENTS:
• A Grade 12 Certificate with relevant experience in a customer service environment • A tertiary qualification at NQF level 6 will be an advantage •Proven client focus and orientation experience •Sound interpersonal skills •Honesty and integrity •Basic Computer literacy and Numeracy •Good written and verbal communication skills •Willingness to work extended hours including overtime weekends and shifts are critical •Applicants appointed to work in Mobile Units may be exposed to environmental factors (rain, sun, cold etc) •Preference will be given to candidates from the local area where the position and/or office will be based.
DUTIES: The successful candidate will be responsible for, amongst others, the following specific tasks:
• Serve as a direct point of contact for clients •Assist clients in completing application forms and verifying that they are filled in appropriately in accordance with DHA requirements, standards and guidelines •Execute Civic Services Front Office application processes • Resolve problems or complaints within scope of the work area •Assist with any duties required by management in the quest for client service excellence •Provide highest level of prompt and friendly client service •Render services in mobile units where required •Ensure and assist with the rolling and capturing of Finger-prints • Update the Track and Trace system •Receive and sort enabling documents •Serve as a point of contact for clients •Assist with the verification and processing of clients application forms in accordance with DHA requirements, standards and guidelines •Execute Civic Services back office application processes.
ENQUIRIES:
Free State: Ms N Zulu, Tel No: 051 410 3912
Gauteng: Ms M Kau/T Monyeki, Tel No; 011 242 9000
KwaZulu-Natal: Mr Q Luthuli, Tel No: (033) 845 5000
Limpopo: Mr LJ Kgole Tel No: 015 287 2802/03/11/15
APPLICATIONS: Kindly ensure that the relevant reference number is quoted and applications are directed to the relevant province as indicated below:
Direct applications to the Department of Home Affairs.
Free State Province:
Postal address: P.O Box 12262 Brandhof 9324
Physical Address: 40 Victoria Road Willows Bloemfontein 9301
Gauteng Province:
Postal address: Private Bag X108, Braamfontein, 2017,
Physical address: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017
KwaZulu-Natal Province
Postal address: Private Bag X09, Scottsville 3209
Physical address: 181 Church Street, Pietermaritzburg 3200
Limpopo Province:
Postal address: Private Bag X9517, Polokwane, 0700
Physical Address: 89 Biccard Street, Polokwane, 0699
