03 April 2022

The Department of Home Affairs and the State Information Technology Agency (SITA) have been able to fix the cable breakage that impacted service delivery on Friday, 01 April 2022. Home Affairs services have been restored.

Home Affairs Minister Dr Aaron Motsoaledi has instructed the Department to extend operating hours to ensure that all clients that visited the offices on Friday are served.

Minister Motsoaledi said the Department owed it to the public to extend operating hours to compensate for the unfortunate network failure incident.

The Department will open until 18:30 on Monday, 04 April 2022 and everyone who is in the office by this time will be assisted.

The Department appreciates the patience of the public on Friday and apologises for the inconvenience caused by the unfortunate network failure.

Enquiries:
Siya Qoza, ‪‪082 898 1657‬ (spokesperson for the Minister of Home Affairs)‬‬‬‬‬‬‬‬
David Hlabane, ‪‪071 342 4284‬ (media manager for the Department of Home Affairs)‬‬‬‬‬‬‬‬

ISSUED BY DEPARTMENT OF HOME AFFAIRS