The vision of the Department of Home Affairs is rendering a world-class service.
The Department strives to become the leading state department in South Africa in terms of service delivery. Through successful stakeholder relationships, collective and collaborative solution finding, empowerment, flexibility and creativity, the Department will transform itself from a reactive to a proactive organisation recognised for successful service delivery and effective and committed staff members.
The Department will promote the economic well-being of workers and their families, and help them share in the dream of putting people first through the expansion of development opportunities and the fostering of safe and healthful workplaces that are free from discrimination and prejudice.
The mission of the Department is to commit itself - as required by stipulated mandates - to determine and confirm status of persons by providing enabling documents in the interest of promoting and protecting the national integrity.
Fulfilling this mission depends on effectively balancing the immediate need for information to guide the management of resources with the need for long-range, strategic information to understand and predict emerging patterns and trends in the external and internal environments.
In a rapidly changing world, rendering world-class service is needed to fulfil the needs of our customers. There is a growing public awareness of the threats to the national integrity by way of fraud and corruption through the issuing of illegal enabling documents. To minimise these threats the optimisation of effective, efficient and economic service delivery is crucial. By understanding the status of and trends that impact on service delivery, limited resources can be optimally deployed in order to improve the quality of life for our citizens.
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