The Minister of Home Affairs Dr Aaron Motsoaledi has approved the extension of the operating period for two hours to 18:00 from today until the 15 July 2022 at selected offices across the country. This is only for the application and collection of Smart ID Cards and Passports. The extension of operating hours excludes weekends.
The extension is to meet the anticipated increase in the demand for ID and passport services during the winter school holidays.
“This extension is critical for service delivery. It is part of our many strategies to eliminate long queues at our offices while ensuring that people receive the enabling documents they apply for. We will ensure that every client that is inside these selected offices at the time of closing receives services,” said Minister Motsoaledi.
During school holidays, the Department of Home Affairs experiences an increase in demand for its products, especially parents applying for various enabling documents for their children.
Parents are encouraged to use the Branch Appointment Booking System to schedule their visits to Home Affairs offices at times that are suitable to them.
The list of offices that offer appointment bookings are available on this link; https://services.dha.gov.za/#/authenticate/identity
The list of selected offices which are operating for extend hours can be viewed on this link: http://www.dha.gov.za/index.php/id-smart-card/offices-ready
Siya Qoza, 082 898 1657 (spokesperson for the Minister of Home Affairs)
David Hlabane, 071 342 4284 (media manager for the Department of Home Affairs)
ISSUED BY DEPARTMENT OF HOME AFFAIRS