01 April 2022

The Department of Home Affairs wishes to advise members of the public that its systems are offline nationwide.

This unfortunate incident is caused by a cable breakage which connects to the State Information Technology Agency (SITA). A team of Home Affairs and SITA technicians is working tirelessly to ensure that the cable breakage is resolved.

This cable break means that most Home Affairs services are not available.

Due to this network outage, Home Affairs services are currently limited to passport collections; and handwritten death certificates will be issued for burial purposes, with computerised certificates to be issued when the system is back online.

We are waiting for SITA to give us information on the estimated time of restoration of the system.

We apologise for the inconvenience caused by this unfortunate network failure.


Siya Qoza, ‪‪082 898 1657 (spokesperson for the Minister of Home Affairs)

David Hlabane, ‪‪071 342 4284 (media manager for the Department of Home Affairs)