15 November 2018

The Department of Home Affairs is pleased to announce that it has completed the adjudication and printing of 178 172 applications for the Zimbabwean Exemption Permit (ZEP).

The opening of the new Zimbabwean Exemption Permit (ZEP) was announced on 8 September 2017 following the expiry of the Zimbabwean Special Permit (ZSP). The application process for the ZEP project started on 15 September 2017. It is meant to regularize the stay of Zimbabwean nationals in South Africa for work, study or legal business.

A total of 180 188 Zimbabweans have applied for the ZEP permit. Out of this number 180 104 completed the application process. 84 applicants’ fingerprints need to be retaken. VFS has been trying to contact these applicants to no avail. A list of these applicants will be made available on the VFS website as from 19 November 2018.

A total of 147 574 have already been dispatched to VFS and 108 485 have already been collected. The balance of 39 089 is in the process of being collected or sent to the various VFS collection offices.

The remainder of 30 598 is currently being updated on the Departments system and will be dispatched to VFS. This process will be completed by 30 November 2018.

Of the 178 172 completed applications, 1932 applicants have expired passports and therefore cannot be processed.

These 1932 applicants, who have submitted passports that were about to expire, are encouraged to contact the Zimbabwean Consulate to obtain new passports. The Department has met with the Zimbabwean Consulate who undertook to expedite the passport applications of those who did apply. 

The closing date to submit new passports is 15 December 2018.

We encourage ZEP applicants to collect their outcomes from the VFS offices listed below: 





Suite 3, Silver Oaks, Ground Floor, 36 Silverton Road, Musgrave

Cape Town 

2 Long Street, 7th Floor, Cape Town

Port Elizabeth 

Office 7C, 1st floor Moffet and Main, Corner 17th Ave & Main Road, Walmer, Port Elizabeth


Mount Royal Building Unit D

657 James crescent, Halfway house, Midrand


Cnr of Boom and Fatima Bayet street, Rustenberg


Unit 3 Building 2, Agri Office Park, N12 Kimberly 


Thornhill Shopping Centre, Veldspaat and Munnik Avenue Bendor Park, Polokwane


Office 5 F, Nedbank Building, 30 Brown Street, Nelspruit


Suite 4, The Park, 14 Reid Street Westdene, Bloemfontein 


Unit 5 Eagle View, Progress Street, George 


For media enquiries contact Thabo Mokgola on 060 962 4982 or David Hlabane on 071 342 4284

Issued by the Department of Home Affairs